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Testimonials

The best testament to the EMS billing and collection services we provide is to see what our Clients have said about us. LifeQuest values the strong partnerships we have built with our Clients and the results of a recent customer satisfaction survey represents our commitment to the EMS and fire providers we serve.

"Prior to Life Quest it was the responsibility of an active full-time EMT/FF to keep up with all of the codes and billing insurance, Medicare, Medicaid as well as individuals. Today there is no hassle, no headaches because of a most efficient, expert team that handles it all for us. Every question is answered promptly, each individual has patience as well as manners and professionalism at Life Quest. Our entire District depends with assurance that Life Quest is doing the job for us. Thank You Life Quest."

Mosinee Fire District Mosinee Ambulance Service


"We like the friendly, thorough answers to all our questions. The advice given about all the different collection requirements and methods available for collection made us decide to go with a billing company and the dedication we feel from all the LifeQuest employees we dealt with helped make the decision easy.

We started from scratch in August and throughout the process setting everything up LifeQuest was there to help answer any question we had and give suggestions on what they had seen work in other services. They made us aware of things we had not thought of which made the process that much more smooth. Often I was asked by the Chief or others on the committee what I was doing about certain things and often times I had a simple reply, "LifeQuest is taking care of it". We are up and running and we owe a big THANK YOU to LifeQuest.

We started from scratch in August and throughout the process setting everything up LifeQuest was there to help answer any question we had and give suggestions on what they had seen work in other services. They made us aware of things we had not thought of which made the process that much more smooth. Often I was asked by the Chief or others on the committee what I was doing about certain things and often times I had a simple reply, "LifeQuest is taking care of it". We are up and running and we owe a big THANK YOU to LifeQuest."

Rhinelander Fire Department


"I highly recommend LifeQuest as a billing partner. We could have chosen a billing service with not as many "bells and whistles" but the resources LifeQuest brings to the table, especially for a small volunteer service, have become invaluable to us. They deal with departments and services of all sizes, paid and volunteer, yet treat each as if they are their top priority. Sometimes I feel like I'm asking some pretty silly questions because we are so small, but my concerns are always treated with sincerity and answered promptly. The staff is outstanding, and HotTopics is an added bonus for networking and issue awareness. Our revenue is certainly up and the billing headaches are down. That’s the best part!"

Holy Cross N. Buena Vista Fire Dept.


"Whenever I call Lifequest for whatever reason the staff member who answers is always pleasant and helpful. I am not very computer savvy. When I call in for technical support the person I talk to never makes me feel stupid and brings down the technical terms to a level I can understand. When we first went with Lifequest we weren't aware of other billing companies. Since then we have been contacted by other billing companies but Lifequest has always met our billing needs and then some. Why would we switch when Lifequest has such great success and wonderful customer service?"

Owen Withee Community Ambulance


"LifeQuest is one of the most professional services I have ever worked with. The staff is beyond exceptional and I recommend their products and services without any reservations whatsoever."

Neceedah Fire and Rescue


"Our service went from $60,000 a year in revenues to $170,000 a year since switching to LifeQuest! In the 5 years we’ve been with LifeQuest, the returns have been so great that we have been able to pay wages and rising costs of medical equipment and supplies without increasing taxes to the municipalities that fund our service. It’s nice to have the money to be able to pay all expenses and still set aside funds for new ambulances and defibrillators. Our service, commission, and community leaders have all been pleased with our reimbursements. This just wouldn’t have been possible without LifeQuest. We also are grateful that you are always so polite to us and very helpful to our patients that call with billing questions. Thanks LifeQuest!!!"

Mosinee Fire District Mosinee Ambulance Service


"Our ambulance service has been with LifeQuest since 2005. And for 3 years we have continued to have our revenue grow every month. We have been able to upgrade equipment, get an increase in our on-call pay, and finish paying for our ambulance. The free seminars and training are fantastic. The data management is priceless. LifeQuest has the most outstanding staff ever. Most of the staff, having been or continue to be in EMS . . . they are the nicest, and definitely the most helpful, EMS family. As a relatively new Ambulance Director, I can’t imagine running a service without LifeQuest. Thank you so much; I couldn’t do it without you. As I always say 'I LOVE LifeQuest!'"

Osceola Area Ambulance Service

 

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