eNewsletter - Vol. 4 Issue 43
NewsQuest 911 eNewsletter - Vol. 4 Issue 43
Tip of the Week
Dealing with Patients Who Have Questions About The Cost of Their Ambulance Transport
Quite frequently, EMS field staff are asked questions by patients regarding the financial aspect of the ambulance transport that the patient has received or are about to receive. The following is a list of examples of questions/statements and corresponding answers/responses that can be used for training EMS staff on how to respond to those questions.

Patient Question/Statement: "I cannot afford to take the ambulance to the hospital."

Answer/Response: "We believe that your condition requires transport by an ambulance and that you cannot go safely by other means. While our ambulance service does charge for ambulance services, most insurance carriers (including Medicare, Medicaid, and commercial insurance) will generally cover a portion of the cost of the ambulance transport."
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Featured NewsQuest 911 Article
EMS struggles to make ends meet
HealthLeaders Magazine and Media - 1/31/2012 7:35:00 AM
NORTH BROOKFIELD — It's been some time since the North Brookfield Emergency Medical Service has been on sound financial footing, and its future is uncertain at best.
And among private, nonprofit...
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Featured LifeQuest Article
By:Craig Fugate on February 02, 2012

2011 was a memorable year for those of us in the emergency management field – and for the many Americans impacted by disasters.

Massive blizzards simultaneously blanketed dozens of states across the country. As snow melted, parts of the Midwest and upper Midwest experienced severe flooding. Texas and other states fought dangerous wildfires for months.

Last spring, our nation was devastated by the deadliest outbreak of tornadoes since the 1950s, with multiple instances over just a few weeks. In August, a magnitude 5.8 earthquake struck Virginia and was felt as far as New York City – just one of the 5,017 earthquakes experienced in 2011, according to the U.S. Geological Survey.

And as expected, the 2011 hurricane season didn’t give us a break. We had 19 tropical storms, the third-highest total since records began. Irene became the first hurricane to make landfall since 2008. Days later, Tropical Storm Lee proved that storms don’t have to be hurricane strength to cause significant damage. Then there are the thousands of smaller disasters that communities handled every day, out of the media glare.

So as we reflect on the past year, many wonder, what lessons did...

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Firefighters train to prepare for a challenging job
Port Clinton News-Herald - 2/1/2012 8:42:00 AM
PORT CLINTON -- Tuesday night, a firefighter crouched on the floor, unable to see. His breathing apparatus lay in front of him. A fellow firefighter guided him through the steps of assembling...
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For Florida City, EMS Debate Is Far From Over
EMS World - 1/31/2012 8:10:00 AM
A year ago, County Administrator Bob LaSala promised to come up with a way to cut the costs of Pinellas' emergency medical services system and have it in place in time for this year's budgeting....
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Did you know?
Volunteer EMS providers are responsible for staffing nearly 75% of Wisconsin's ambulance services. However, they are responsible for responding to only 25% of Wisconsin's EMS calls. The majority of ambulance transports are provided by full-time, paid ambulance services and fire departments.
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